Ensure the products and experiences you offer, align with the evolving wants and needs of your target participants. This will help you achieve maximum growth through recruitment, retention and transition.
The approach below outlines key actions to take when designing new products or redesigning existing products and experiences to better meet the needs of your target participants.
Use the Design Canvas on your design journey and plot outputs from each of the actions below. The canvas isn't a substitute for using detailed or bespoke methods or resources for any action. The canvas is a high-level summary you can build from.